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Shipping Policy
State Sales Tax
State Sales Tax
We are required to collect and remit sales tax in the following states. Remittance of any other state’s taxes is the responsibility of the purchaser.
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Nebraska
- New Jersey
- New Mexico
- New York
- Nevada
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- Washington DC
- West Virginia
- Wisconsin
- Wyoming
State Excise Tax
Excise Taxes
Excise Taxes
Certain states impose excise taxes on other tobacco products (primarily, cigars and pipe/loose tobacco) sold by online retailers. Thompson Cigar Company collects excise taxes on your purchases as required by law. Please note that such excise taxes are in addition to applicable sales or use taxes, if any.
Colorado
Effective July 1, 2024, the State of Colorado is imposing an excise tax on the remote sale of other tobacco products to Colorado customers. For more details on the Colorado excise tax, please review here.
Illinois
Effective January 1, 2027, the State of Illinois is imposing an excise tax on the remote sale of other tobacco products to Illinois customers. For more details on the Illinois excise tax, please review here.
Indiana
Effective July 1, 2025, the State of Indiana is imposing an excise tax on the remote sale of other tobacco products to Indiana customers. For more details on the Indiana excise tax, please review here.
Maine
Effective January 5, 2026, the State of Maine is imposing an excise tax on the remote sale of other tobacco products (except smokeless tobacco) to Maine customers. For more details on the Maine excise tax, please review here.
Maryland
Effective October 1, 2019, the State of Maryland is imposing an excise tax on the remote sale of other tobacco products to Maryland customers. For more details on the Maryland Excise Tax, please review here.
Michian
Effective January 1, 2022, the State of Michigan is imposing an excise tax on the remote sale of cigars to Michigan customers. For more details on the Michigan excise tax, please review here.
Nebraska
Effective January 1, 2027, the State of Nebraska is imposing an excise tax on the remote sale of cigars and pipe tobacco to Nebraska customers. For more details on the Nebraska excise tax, please review here.
Nevada
Effective January 1, 2026, the State of Nevada is imposing an excise tax on the remote sale of other tobacco products to Nevada customers. For more details on the Nevada excise tax, please review here.
North Carolina
Effective July 1, 2022, the State of North Carolina is imposing an excise tax on the remote sale of other tobacco products to North Carolina customers. For more details on the North Carolina excise tax, please review here.
Ohio
Effective July 1, 2025, the State of Ohio is imposing an Excise Tax on the remote sale of other tobacco products to Ohio customers. For more details on the Ohio Excise Tax, please review here.
Pennsylvania
The Commonwealth of Pennsylvania imposes an excise tax on pipe/loose tobacco and “small cigars” shipped to Pennsylvania customers. Rather than pass the entire excise tax on pipe/loose tobacco onto our customers, we will charge only 30 cents ($0.30) per ounce.
South Dakota
Effective January 1, 2022, the State of South Dakota is imposing an excise tax on the remote sale of cigars shipped to South Dakota customers. For more details on the South Dakota excise tax, please review here.
Virginia
Effective July 1, 2022, the Commonwealth of Virginia is imposing an excise tax on the remote sale of other tobacco products to Virginia customers. For more details on the Virginia excise tax, please review here.
Wisconsin
Effective January 1, 2025, the State of Wisconsin is imposing an excise tax on the remote sale of other tobacco products to Wisconsin customers. For more details on the Wisconsin excise tax, please review here.
Shipping Options
Shipping Options
Order Processing
Order Processing
In-Stock orders received by 3:00PM ET will ship same day. Please consult the ‘Estimated Delivery’ date in the cart for the most accurate information based on the shipping method you select.
Carrier Notes
Carrier Notes
- Free and Standard shipping will be delivered via UPS, USPS, or a combination of the two. Delivery addresses must be able to receive packages from either carrier.
- Saturday, Next Day, 2-Day, 3-Day, and Ground shipments are delivered via UPS.
- Priority Mail shipments are delivered via USPS.
Military Bases, US Territories & PO Boxes
Military Bases, US Territories & PO Boxes
Shipments to PO Boxes, APO/FPO addresses, and US Territories will arrive via USPS and may incur additional delivery times. Expedited shipping options are not available.
Oversized Items
Oversized Items
These items will ship via ground/freight services and may incur additional delivery times. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items. Driver will deliver to the shipping address, but is not required to assist in moving the oversized item into the building, or with setup/unpacking.
Backorder Policy
Backorder Policy
For over a century, Thompson Cigar Company has offered the very best selection of premium cigars. The process of manufacturing products such as these is heavily reliant on agriculture and the experts who craft each handmade cigar, and due to these factors, we occasionally encounter delays and out of stocks. Many of our employees are avid cigar smokers, and we understand the importance of having specific blends and sizes available, which is why we allow the ability to ‘Backorder’ products that are not currently in stock but are expected to arrive in the future. If you are interested in placing an order for one of these products while we await receipt from the manufacturer, we would be pleased to accept your order. Please note that we will not charge your credit card while you await fulfillment of a backordered item. If we are unable to ship the backordered product, we will contact you and you will have the option to cancel the backorder or replace with an alternative item.
Alaska
Alaska
Expedited delivery options to Alaska are available for an additional charge.
State Restrictions
State Restrictions
California
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
- Confirm your delivery of tobacco products by telephone call after 5 PM (PT) the day prior to shipment
- Obtain the signature of a person 21 years of age or order before completing the delivery.
Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.
Colorado
Shipments to Colorado residents are subject to Total Retail Delivery Fees of $0.27 per sale. For additional details, go to: Retail Delivery Fee | Department of Revenue - Taxation.
Connecticut
Due to Connecticut State Regulations, Thompson Cigar does not ship the following products to Connecticut addresses:
- Small Cigars (Weighing 3lb per 1000 or less)
Delaware
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:
- Receive and store age verification documents in order to sell a tobacco product to you. We have partnered with Veratad Age and Identity Verification Solutions to safely and securely store your information. This is a one-time process and the information will only be used to comply with your state’s requirements.
- Obtain the signature of a person 21 years of age or order before completing the delivery.
- This is a one-time process and the information will only be used to comply with your state’s requirements.
Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.
Maine
Due to Maine State Regulations, we do not ship the following products to Maine addresses:
- Cigars with Homogenized/HTL Wrappers
- Small Cigars (Weighing 3lb per 1000 or less)
- Pipe Tobacco
Maryland
Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:- Machine-Made Cigars
- Filtered Cigars
- Cigars with Homogenized/HTL Wrappers
Massachusetts
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
Montana
Due to Montana State Regulations, we do not ship the following products to Montana addresses:
- Filtered Cigars
Hawaii
Due to Hawaii State Regulations, we do not ship any products to Hawaii addresses.
South Dakota
Due to South Dakota regulations, we do not ship pipe/loose tobacco to South Dakota customers.
Utah
Due to Utah State Regulations, we do not ship any products to Utah addresses.
Vermont
Due to Vermont State Regulations, we do not ship the following products to Vermont addresses:
- Small Cigars (Weighing 4.5lb per 1000 or less)
Washington State
Due to Washington State Regulations, we do not ship the following products to Washington addresses:
- Small Cigars (Weighing 3lb per 1000 or less)
- Pipe Tobacco
Where Is My Order?
Where Is My Order?
You can check shipment status by using the My Account link found on each page. Orders ship from our warehouse located in Bethlehem, PA.
Lost or Damaged Packages
In the event of missing or damaged merchandise, your order showing delivered but you have not received it, or if the tracking information has not updated for more than 5 business days, please contact us as soon as possible and we will gladly assist. We are unable to resolve any lost orders or missing/damaged merchandise after 45 days from the delivery date.

