Customer Service

FAQ/Self Help
These are the answers to the questions we hear most often. Take a look - - there's a good chance you'll find your answer here, too.

Contact Us
Use our email form at any time or call us at 1-800-216-7107.

Returns Policy
If you are not 100% satisfied with a product from Thompson Cigar, we make it easy for you to exchange or return the item.

Shipping Information
Learn about our shipping rates and tax.
Privacy Policy
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About Us
Thompson Cigar was founded in Key West, Florida, in 1915 and is the oldest mail order cigar company in the country.
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