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Important S&H Details


Standard Delivery

Delivery estimates are based on orders placed before Noon ET, business days & exclude holidays.

Most orders are shipped via Standard Shipping within two days of receipt. Please note we do not deliver on Saturday.

Shipping and Handling Rate Table

Shipping and Handling cost is based on the amount you order. The charges shown below are for a single address. "Order Amount" includes the total price of the items, plus applicable taxes and surcharges.

Please note that the below Economy shipping rates apply to ThompsonCigar.com orders only.

Economy - (Allow 3 - 7 business days for delivery & excludes holidays.)

Order Amount: S&H Rate:
0 to $98.99 $7.99
$99.00+ FREE

UPS Ground - (Allow 2 - 5 business days for delivery & excludes holidays.)

S&H Rate:
Economy + $3.95 or $11.94

Expedited Delivery

Shipping and handling may be upgraded to expedited delivery on orders placed before Noon ET Monday - Friday (excludes holidays).

Next Business Day and 2nd Business Day options are not available to post office box addresses.

2nd Business Day Air (Delivery Excludes Weekends and Holidays) $16.99
3 Business Day Air (Delivery Excludes Weekends and Holidays) $10.95
Next Business Day Air (Delivery Excludes Weekends and Holidays) $27.00

Items with a specific shipment time noted (e.g. allow 4 weeks for delivery) cannot be expedited.

Backordered items will be shipped separately when available, at no extra cost, via Standard shipping.

USPS Priority Mail

Order Amount S&H Rate:
0 to $98.99 $17.99
$99.00+ $10.00

Orders must be completed by 12pm EST Monday through Friday & excludes holidays..

Allow 2 - 3 day business day delivery to the Continental US 4 - 5 day business day delivery for other locations.

Shipping Details

We ship to U.S. territories and possessions, including Puerto Rico, Guam, U.S. Virgin Islands and overseas military APO/FPO/DPO addresses.

Selected items, due to weight and/or size limitations may not be eligible for shipment outside the continental United States.

HAZMAT items (such as Butane)

Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times. Flammable/hazardous items must be shipped UPS Ground.

Please note that all lighters are shipped empty.

Surcharges (applied to rate table below)

* All shipments going to Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico or any U.S. Territory/possession, will be charged an additional $10 for USPS Priority Mail.

(No surcharges are applied to APO/FPO/DPO shipments.)

* A few very heavy items require additional surcharges. You will see any applicable surcharges in your shopping cart along with the standard shipping fees.

Tax Info

Notice Tax Info Washington: Washington requires a "conspicuous notice" (Washington has said this can be on an FAQ page or other section where you provide tax information to purchasers) on the website or catalog medium that informs Washington purchasers that (1) sales or use tax is due on certain purchases; (2) Washington requires the purchaser to file a use tax return; and (3) that the notice is being provided under Washington law. Further, a notice must be provided at the time of each retail sale. This notice should be on all invoices or order forms and should state that (1) neither sales nor use tax is being collected or remitted upon the sale; (2) that the consumer may be required to remit sales or use tax directly to the department of revenue; and (3) provide information on where to obtain additional information ("Visit https://dor.wa.gov/consumerusetax for more information.")

Notice Tax info CO, VT, RI and LA Purchasers Thompson & Co. does not collect sales or use tax on purchases made from it. Certain states, however, require Thompson & Co. and other online retailers to notify purchasers that such sales are subject to sales or use tax, even when purchased via the internet, catalog, or other remote means. These states also require anyone making a purchase for shipment into the state, to file a sales or use tax return, at the end of the year, to report all taxable purchases that were not taxed and to pay taxes on those purchases. Please see your state department of revenue or taxation for more information.

Shipping and Handling charges are taxable in the State of Florida. Outside the state of Florida, the purchaser is responsible for remitting any additional taxes to the appropriate taxing authority.

Rhode Island Adult Signature Required

Please note due to legislation tobacco products shipping to Rhode Island requires the purchaser to sign personally to receive the delivery or requires a signature of an adult at the purchaser's address to deliver the package.

How to make a return for any of our companies

To make a return is easy. Please follow the below steps.

  1. Log in to your web account >
    1. Don't have a web account? Click here & we will look up your order >
  2. View your order history
  3. On the order containing the item(s) you want to return click the "Return Items" button
  4. Check the item(s) you want to return
  5. Select the reason for the return in the drop down & add comments when required
  6. Click continue
  7. Confirm Your Address & click continue
  8. Print Your UPS Return Label & take your package to any location of The UPS Store, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot®, Staples® or authorized Shipping Outlet
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