Track Your Order

To track one of your orders, enter the order number you received in your confirmation e-mail and the billing ZIP/postal code. Alternatively, you may sign in to My Account to view your Order History, including the status of all of your orders.

Please note it may take up to 24 hours for your order information to be tracked. For order questions please contact Customer Care during the following hours: Monday - Friday: 9 am - 9 pm (EST) 1-800-573-9099
View Order

Your shipping service will be decided based on the weight of the package. Not all shipments will be able to receive My Choice alerts.

UPS is our preferred shipping carrier. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package. If you have additional questions, please contact customer service. Most orders ship UPS: however, our shipping method varies based on order weight and other order variables. Contact customer service if you have tracking or shipping questions. 1-800-573-9099 Monday - Friday 9am - 5:30pm Eastern.

What is UPS My Choice®?

After your order has shipped, you can customize your delivery options with UPS My Choice® (available for US customers only).

UPS My Choice allows you to personalize your delivery for maximum flexibility.

Benefits include:

  • Receiving pre-delivery notifications of incoming packages via email, text, or phone.
  • UPS Mobile™ App provides push notifications for timely updates.
  • Make changes to your delivery (date, time, location) while the package is in transit. 
  • Sign for packages with ease.

Not a member yet?  Follow the steps below to register:

  • Visit UPS Register
  • Click on "Sign up now"
  • Select the "Register Now" option

Click here to sign up!

Already a member?  Follow the steps below to manager your delivery:

Visit UPS Sign In

  • Enter your User ID and Password
  • Enter your tracking number and click "Track"
  • Follow the prompts to customize your delivery

Click here to customize your delivery.